Introduction: The Staffing Puzzle in Hospitality
For one leading resort group in Queensland, attracting international talent was only half the battle. The bigger challenge? Ensuring their new hires transitioned smoothly into both their roles and life in a new country. That’s where Gokyo Consulting’s Relocation & Settlement service became a game-changer.
The Challenge: Hiring Internationally Without Support Systems
This hospitality business was experiencing staffing shortages in housekeeping, kitchen, and front-of-house roles. While they successfully recruited skilled candidates from overseas, they faced growing issues around onboarding delays, lack of community support, and cultural adjustment challenges.
Staff turnover was high, and the team was under pressure.
Client Testimonial
“Gokyo didn’t just send us great candidates—they helped make sure those people stayed, grew, and thrived here. Their relocation and settlement services made a real difference to our business performance.”
— HR Manager, Queensland Resort Group
Our Solution: Full-Service Relocation & Local Integration
Gokyo Consulting provided tailored end-to-end relocation and settlement support, ensuring a smooth transition for both the employer and the newly hired talent. Services included:
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Airport pickup and housing assistance
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Orientation sessions and workplace cultural training
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Assistance with banking, healthcare registration, and local SIM setup
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Ongoing check-ins and community integration resources
By removing the friction of relocation, we allowed the employer to focus on operations—while ensuring their new staff felt supported and ready to succeed.
The Result: Stronger Teams, Better Retention, Happier Guests
Within weeks of implementation, the resort saw:
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Faster onboarding and reduced absenteeism
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Higher employee satisfaction and morale
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Improved team cohesion and productivity
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Enhanced guest service ratings across departments
Our client reported that the success of their seasonal operations improved significantly—and they now use Gokyo Consulting for ongoing recruitment cycles.
Conclusion: Ready to Welcome Global Talent Smoothly?
At Gokyo Consulting, we go beyond placement. Our Relocation & Settlement support ensures your new international staff integrate confidently, quickly, and comfortably—so your business stays focused and productive.
👉 Book a Consultant to learn how we make hospitality hiring seamless, end-to-end.